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Personal Data We Collect
We may collect and process the following types of personal data about you:
- Contact Information: Your name, email address, telephone number, and any other contact details you provide to us.
- Professional Details: Your job title, company name, and industry sector, if relevant to our services.
- Technical Information: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
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Purposes for Using Personal Data
Your personal data is used for the following purposes:
- Providing Services: To deliver our IT consulting, tech support, and software development services tailored to your needs.
- Customer Support: To provide customer service and support.
- Website Improvement: To ensure that content from our website is presented in the most effective manner for you and your computer.
- Marketing: To provide you with information about other services we offer that are similar to those that you have already enquired about, subject to your consent.
- Compliance and Prevention of Fraud: To meet our legal responsibilities and to detect or prevent fraud or abuses of our website.
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Classes of Transferees
We may share your personal data with:
- Service Providers: External third parties that provide services to us, such as professional advisors, IT and system administration services, and marketing platforms.
- Legal and Regulatory Authorities: As required by law or our regulatory obligations, we may disclose your data to governmental bodies or law enforcement agencies.
- Potential Buyers: In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
- Obligatory or Voluntary Provision of Data Providing personal data is generally voluntary. However, in certain cases, it may be obligatory to process your transactions with us or provide you with access to specific content on our website. Where it is obligatory to provide your data, failure to provide such data may prevent us from providing our services to you.
- Use of Personal Data for Direct Marketing With your consent, we may use your personal data to inform you about relevant products, services, and offers that may be of interest to you. You have the right to withdraw your consent at any time by contacting us.
- Data Transfers When necessary, we may be required to transfer your data to other jurisdictions, such as for secure hosting purposes. Regardless of where your data is transferred, we always remain responsible for your data and take all precautions to ensure that your data is safeguarded from unauthorised access and misuse. By providing us with your personal data, you understand and agree to the potential transfer of your data outside of Hong Kong and your home jurisdiction.
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Your Rights
You have the right to:
- Access: Request access to your personal data.
- Correction: Request the correction or completion of any incomplete or inaccurate data we hold about you.
- Objection: Object to our processing of your personal data.
- Restriction: Request the restriction of processing of your personal data.
- Erasure: Request that we delete or remove personal data where there is no good reason for us continuing to process it.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: contact@journeyitsolutions.com
- Address: Unit 4005, 40/F., Singga Comm Centre, No. 144-151 Connaught Rd West, Sai Ying Pun, Hong Kong
This Privacy Policy may be updated from time to time. We encourage you to review it frequently to stay informed of how we are protecting your information.